A little help.
A clearer next step.
Questions about your reading routine, a Bible alarm, or a moment that didn’t go as expected? Find help below or get in touch.
How can we help?
Email us about a technical issue, your account, privacy, or feedback on Bible Whisper.
Email support ↗evan.xu666@gmail.comHelp us understand the issue
- Your device model and iOS / iPadOS version
- Your Bible Whisper version and app language
- What you tried, what happened, and when
- A screenshot, if helpful, with personal details hidden
Please never send passwords, verification codes, or full payment card details. You do not need to share private prayers or conversations to report a technical issue.
Bible reading alarms
My alarm did not play as expected.
Check that the alarm is enabled and that its time, repeat days, and reading are correct. Review the permissions requested by Bible Whisper in your device settings, and check your volume and connected headphones or speakers.
Try a test alarm a few minutes ahead, then lock your phone. If it still fails, email us the scheduled time, time zone, device model, and whether the app was in the background or had been force-closed.
The reading is silent or cuts out.
Try playing the reading inside the app and check which audio device is connected. If the reading also fails there, check your connection and tell us the language, book, and chapter affected.
NFC & App Clip
Nothing opens when I tap a tag.
Use a compatible NFC-enabled iPhone. Wake your screen, hold the top of your phone close to the tag for a moment, and open the notification that appears. Try removing a thick or metal case if the tag is not detected.
If a link opens but the passage does not load, check your internet connection. Send us the tag’s link or a photo of the card, along with your device and iOS version.
The tag opens the wrong passage.
Tell us which card or tag you used, which passage appeared, and which passage you expected. Include the link if you can copy it.
Reading & plans
How do I start a reading plan?
Open the reading plan tab to explore available plans or create your own. Choose your reading schedule and chapters, then return to your plan to continue reading and check your progress.
A passage, translation, or progress looks wrong.
Send us the book, chapter, verse, and selected language. For a plan issue, include the plan name and the last chapter you completed. A screenshot helps us locate the problem.
Which languages are supported?
Bible Whisper and its App Clip support English, Simplified Chinese, Traditional Chinese, and Spanish. If you see unexpected text, tell us your selected language and where it appears.
AI Companion
What does AI Companion offer?
AI Companion provides AI-generated reflections, Scripture suggestions, short prayers, and practical prompts for everyday concerns and questions of faith. Responses can contain mistakes; read quoted passages in context and use your own judgment.
It is not a medical or mental health service, and it is not an emergency support channel.
A response is inaccurate or inappropriate.
Use the feedback options on the response, or email support with a brief description of the problem. Share only the excerpt needed to explain it and remove personal details.
Groups & sharing
I need help with a group or shared content.
You can create or join a group from the community area. If you cannot access a group or share a reflection, tell us what step fails and include the error message, if any. Do not send private group discussions unless needed and you have permission to share them.
How do I report abusive content?
Email support with the group or post details and a short description. Include a screenshot if appropriate, with unrelated personal information hidden. We also welcome reports about spam, harassment, and inappropriate AI-generated content.
Account & privacy
Is Bible Whisper free?
The first release is free to download and does not offer subscriptions, in-app purchases, paid digital unlocks, donations, or points redemption. A Bible Whisper NFC bracelet is not required to use the app's main features.
How do I recover access to my account?
Use the email verification and password recovery options in the app. Password recovery requires a verified email address. If you cannot recover access, email support without sending your password or verification codes.
How do I delete my account or AI data?
Open Settings > Privacy and account in the app. You can withdraw AI consent, clear AI data, manage blocked users, or request account deletion after confirming your password. Account deletion provides a reference and status; identified uploaded files may require additional processing. You can also email our privacy contact for help with access, correction, or deletion requests.
Still need a hand?
You don’t have to know the technical terms. Tell us what you were trying to do, and what happened instead.
Contact Bible Whisper support →